Our products come with a 30 day money-back guarantee beginning on
the date of delivery. If, for any reason, you are not completely satisfied
with your purchase, you must contact Customer Service using the
“Contact Us” link at the bottom of this page. When submitting your
request, please indicate your order number as well as the name and
email address you used to place the order. When returning your
package, please insure it. Relaxium® is not responsible for lost or
damaged packages. Customers are responsible for all shipping costs. Please allow up to 7-10 days for your returned item to be processed, and another 7-10 days to receive your refund.
Refunds will be issued in the same method of payment as the original
payment. Please contact your bank with
questions about when the credit will be posted to your account.
Please access our self-service Help Desk for immediate assistance at help.relaxium.com for a Return Merchandise Authorization number before shipping returns to the address below. Packages without a Return Merchandise Authorization number will not be accepted.
Relaxium Return
10701 Abercorn St
Unit 61553
Savannah, GA 31419
CONTACT INFORMATION
You can contact us via Help Desk 24/7 at help.relaxium.com or email us at support@relaxium.com
Customer Success Hours of Operation:
Excluding some holidays
Monday to Friday 8 AM to 8 PM EST,
Saturdays 10 AM to 7 PM EST,
Sunday 1 PM to 4 PM EST.
